THY scores triple at world airline awards, including best in Europe
Turkish Airlines (THY) yesterday was named the best airline in Europe as well as the winner in two other categories in the World Airline Awards by Skytrax, a London-based organization which researches quality in air travel. In the annual survey, Turkish Airlines won Best Airline Europe, Best Premium Economy Seats for its Comfort Class seats, and Best Airline Southern Europe. The World Airline Awards, voted on by airline customers, are based on results from 18.8 million questionnaires, covering more than 200 airlines worldwide. Award winners are determined by measuring more than 35 different aspects of passenger satisfaction for product and service standards, covering the experience across both airport and onboard environments.